Refund policy

Shipping 

NATIONAL:

Shipments will be made through the courier company Correos.

Your order will be delivered within 2 to 5 business days if we have the item in stock. If it is a bag made to order, we will need a little more time to manufacture it, so the delivery time will be approximately 7 working days.

For purchases over € 100, shipping will be FREE.

For purchases over € 30 up to € 99, shipping costs will be € 5.50.

For purchases of € 30 or less, shipping costs will be € 2.

 

INTERNATIONAL:

International shipments will be made with the courier company DHL Express.

International shipping costs vary depending on the destination between € 14 and € 38

If you live outside of Spain and want to buy one of our bags, you can write to us at info@evaveradesign.com and we will inform you about the shipping costs.

 

RETURNS

We accept returns and cancellations.

You can return the items within 15 days of delivery.
Request a cancellation within 24 hours of purchase. 
The item to be returned It must be in the original packaging as you received it.
To complete your return, we need the order number as proof of purchase. 


The following items cannot be returned.

Due to the nature of these items, unless they arrive damaged or defective, I cannot accept returns of:

  • Personalized and / or custom orders.
  • Digital downloads.
  • Items on sale.

Return conditions.

Buyers are responsible for the return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions about your order?

Please, if you have any questions or problems with your order, write to us at info@evaveradesign.com